Terms and Conditions

Effective Date: September 10, 2026
Last Updated: September 10, 2026

Welcome to Twinkle Twinkle My Little Star.

These Terms and Conditions (“Terms”) govern your use of twinkletwinklemylittlestar.com (the “Website”) and, where applicable, your purchase, booking, or use of services offered by Twinkle Twinkle My Little Star, Inc. (“Twinkle Twinkle My Little Star,” “we,” “us,” or “our”).

By accessing or using the Website, booking an appointment, purchasing a service, or otherwise engaging with us, you agree to these Terms, together with any additional terms, consent forms, policies, or disclosures presented in connection with a particular service.

If you do not agree with these Terms, please do not use the Website.

1. About Our Services

Twinkle Twinkle My Little Star, Inc. is an elective pregnancy clinic located in Los Angeles, California.

Our services may include, depending on current availability:

  • 2D ultrasound imaging;
  • 3D/4D/5D ultrasound imaging;
  • Pregnancy confirmation;
  • Wellness ultrasound services;
  • Heart-rate and growth measurements;
  • Gender confirmation;
  • Gender DNA testing;
  • NIPT and genetic testing;
  • Membership and bundled ultrasound packages;
  • Mobile ultrasound services;
  • Digital ultrasound images and videos;
  • Printed photographs and recordings;
  • Pregnancy-related keepsakes;
  • Gender-reveal services and products; and
  • Other related services and add-ons.

Specific services, eligibility requirements, recommended stages of pregnancy, prices, availability, and inclusions may change from time to time.

The owner’s reference guide currently describes the business as an elective pregnancy clinic and lists pregnancy confirmation, wellness checks, gender confirmation, 4D/5D imaging, Gender DNA testing, NIPT, memberships and mobile services.

2. Important Medical Disclaimer

Our elective ultrasound and keepsake services are intended to supplement, and not replace, appropriate prenatal medical care.

You should maintain appropriate prenatal care with your physician, obstetrician, midwife, or other qualified healthcare professional.

An elective ultrasound experience should not be relied upon as the sole method of diagnosing, excluding, monitoring, or treating any medical condition.

If you have concerns regarding your health, pregnancy, or the health or development of your baby, you should consult an appropriately qualified healthcare professional.

If you experience symptoms that may constitute a medical emergency, seek immediate medical assistance or call 911.

Certain services offered through Twinkle Twinkle My Little Star may involve testing, measurements, registered nurses, laboratories, or other healthcare-related activities. Additional consent forms, clinical terms, laboratory terms, disclosures, or instructions may therefore apply to a particular service.

If those service-specific terms conflict with these general Website Terms regarding a clinical or testing matter, the service-specific documentation will control with respect to that matter.

3. No Guarantee of Medical Outcome

Information, images, measurements, observations, or other materials obtained through our services do not constitute a guarantee concerning the health, development, condition, or outcome of a pregnancy.

No Website content or elective service should be interpreted as a guarantee of any particular medical or pregnancy outcome.

You remain responsible for seeking appropriate prenatal and medical care from qualified healthcare professionals.

4. Appointment Booking

Appointments may be booked through a third-party booking provider linked from our Website.

When you follow an external booking link, you may be subject to the booking provider’s own terms, privacy policy, payment terms, and other policies in addition to these Terms.

Appointment availability is not guaranteed until the applicable booking process has been completed and the appointment has been confirmed.

Same-day appointments may be available subject to availability. The owner’s current reference guide confirms that same-day appointments may be accommodated when availability permits.

5. Deposits

Unless otherwise stated for a particular service, a $25 deposit is required to reserve an appointment.

The deposit is applied toward the remaining balance for the applicable appointment.

The deposit may be forfeited in accordance with our cancellation, rescheduling, and late-arrival policies below.

The owner’s current internal booking guidance expressly states that the $25 deposit goes toward the customer’s final balance.

6. Cancellation and Rescheduling

You may cancel or modify your appointment up to 48 hours before the scheduled appointment time.

If you cancel or request to reschedule within 48 hours of your appointment, your existing $25 deposit will be forfeited.

If you wish to schedule another appointment after forfeiting the deposit, a new deposit will be required.

This policy is based directly on the business’s current cancellation/rescheduling policy.

We may make reasonable exceptions or accommodations at our discretion, but doing so on one occasion does not waive our right to enforce this policy on another occasion.

7. Late Arrivals

We currently provide a 10-minute grace period for late arrivals.

If you arrive more than 10 minutes after your scheduled appointment time, a $25 late fee may apply.

Depending on our schedule and how late you arrive, we may also need to shorten or reschedule your appointment to avoid disrupting appointments scheduled after yours.

The business’s current written late policy specifies the 10-minute grace period and $25 late fee.

8. Prices and Payment

Prices displayed on the Website, booking platform, advertisements, or other materials are subject to change.

Applicable taxes, laboratory charges, third-party fees, shipping charges, or other charges may apply in addition to the advertised service price where disclosed.

We currently accept various payment methods, which may include major debit and credit cards, Apple Pay, and Zelle.

Where payments are processed through a third-party provider, payment information is also subject to that provider’s terms and policies.

We reserve the right to correct pricing or typographical errors and to update or discontinue packages, promotions, add-ons, or services.

9. Ultrasound Image and Video Quality

Ultrasound imaging depends on circumstances that may be outside our control.

The visibility, clarity, and quality of ultrasound images and videos may be affected by factors including:

  • Gestational age;
  • Fetal position;
  • Fetal movement;
  • Position of the placenta;
  • Amniotic fluid;
  • Maternal anatomy;
  • The baby’s hands, feet, umbilical cord, or other features obstructing the view; and
  • Other physiological or technical factors.

Accordingly, we cannot guarantee that a particular image, facial view, position, expression, or image quality will be obtained during every appointment.

Our staff will make reasonable efforts to obtain appropriate images during the scheduled session.

10. Rescans

Certain packages may include specific rescan benefits.

For example, the current Little Star gender-confirmation package provides a free rescan if the baby’s legs are closed and gender cannot be visualized.

The current Shining Star 4D/5D package provides a 10% discount on a rescan if the baby is covering their face.

Rescan eligibility depends on the package purchased and the circumstances of the original session. A free or discounted rescan should not be assumed unless it is expressly included in the applicable package or otherwise offered by us.

Package benefits may change, so the terms presented when you purchase or book your service will control.

11. Gender Determination

Some ultrasound and testing services are offered for fetal sex/gender determination.

Ultrasound-based gender determination depends on factors such as gestational age, fetal position, visibility, and image quality.

We therefore cannot guarantee that fetal sex/gender will be observable during every ultrasound appointment.

Where the applicable package provides a rescan because gender cannot be visualized, that package-specific rescan policy will apply.

Gender DNA testing may be performed through or in connection with third-party testing providers. The business’s current reference guide, for example, describes SneakPeek testing beginning at six weeks and states an advertised accuracy rate of 99.99%.

Any accuracy percentage associated with a laboratory or testing product is the applicable provider’s stated performance representation and should not be interpreted as an absolute guarantee by Twinkle Twinkle My Little Star.

12. NIPT and Genetic Testing

We may offer NIPT, carrier screening, and other genetic testing services in connection with third-party laboratories or testing providers.

These services may involve collection of blood or saliva by appropriately qualified personnel and subsequent processing by a laboratory.

The owner’s current service guide describes Prequel NIPT as a screening test for certain chromosomal abnormalities and Foresight as carrier screening. It also states that additional laboratory charges of up to $285 may apply if not covered by insurance.

Screening is not the same as diagnosis. Screening results may indicate increased or decreased risk and should be interpreted with an appropriate healthcare professional.

Laboratory processing times and result-delivery estimates are estimates and may be affected by circumstances outside our control.

Additional laboratory, insurance, testing-provider, or professional fees may apply where disclosed.

Third-party laboratory terms, consent forms, privacy practices, and policies may also apply.

13. Digital Images and Videos

Depending on the package purchased, ultrasound images and/or video clips may be delivered electronically to the email address or other contact information provided by the customer.

The current business guide states that digital images and videos are generally emailed and that session images/videos are sent on the same day.

Delivery times are estimates and may occasionally be affected by technical problems or circumstances outside our reasonable control.

You are responsible for providing accurate contact information and for downloading and securely saving your images and videos after receiving them.

We do not guarantee indefinite or permanent storage of ultrasound images, videos, recordings, or other digital files. Customers should maintain their own backup copies.

14. Keepsakes and Add-On Products

We may offer physical or digital add-ons including printed ultrasound photographs, heartbeat plush animals, recordings, video books, keychains, photo albums, gender-reveal products, and similar keepsakes.

Availability is subject to inventory.

If a physical product is unavailable at the time of an appointment, we may offer an alternative, later pickup, or shipping where available. Additional shipping charges may apply. The current business guide specifically provides these options when a selected heartbeat plush animal is out of stock.

15. Memberships and Recurring Payments

We may offer subscription-based membership packages.

The current Super Star Basic and Super Star Platinum memberships provide a specified number of visits per month. The business’s current terms state that a credit card must be kept on file, payments are processed on the first of each month, and customers may cancel at any time.

The specific price, included visits, benefits, billing schedule, cancellation method, and other membership terms disclosed when you enroll will apply to your membership.

Recurring charges will continue according to the applicable membership terms until the membership is cancelled.

Cancellation stops future recurring charges in accordance with the applicable cancellation terms; it does not necessarily entitle a customer to a refund of charges already properly incurred.

16. Packages, Promotions and Discounts

Packages, bundles, memberships, promotions, discounts, and complimentary benefits are subject to their stated eligibility requirements, availability, expiration dates, and other conditions.

Unless expressly stated otherwise, promotions and discounts may not be combined.

We may modify or discontinue future promotions and package offerings at any time. Changes will not retroactively remove benefits already purchased except where permitted by law or agreed with the customer.

17. Mobile Ultrasound and Event Services

Certain services may be provided at a customer’s home, event venue, workplace, community event, or other agreed location.

Mobile and event services are subject to service-area restrictions, scheduling availability, safe and reasonable access to the location, and any package-specific requirements.

The business currently offers several mobile ultrasound packages and on-site ultrasound experiences for maternity and community events.

Customers are responsible for providing accurate location information and reasonable access to the agreed service location.

18. Guests

We welcome families and guests as space and circumstances permit.

The business’s current policy is to encourage families to bring guests and to make reasonable efforts to accommodate them.

For safety, privacy, clinical, capacity, or operational reasons, we reserve the right to reasonably limit the number of guests or access to particular areas or procedures where necessary.

Children and other guests remain the responsibility of the accompanying responsible adult.

19. Testimonials, Photos and Customer Content

We may ask customers for permission to use testimonials, photographs, ultrasound images, videos, reviews, or other customer content for our Website, social media, gallery, or marketing.

We will not treat your purchase of a service or ordinary use of our Website as permission to publicly use identifiable customer content for marketing.

Where appropriate permission or authorization has been obtained, use of that content will be governed by the applicable authorization or agreement.

20. Website Information

We make reasonable efforts to keep information on our Website accurate and current.

However, Website content may occasionally contain typographical errors, outdated information, incomplete descriptions, pricing errors, or other inaccuracies.

Package descriptions, prices, availability, operating hours, staff availability, third-party services, and promotions may change.

If Website information conflicts with specific terms disclosed to and accepted by you in connection with a booking or purchase, the applicable booking or purchase terms will generally control.

21. No Professional Advice Through Website Content

General information provided through the Website, blog, social media, FAQs, advertising, email marketing, or other general communications is provided for informational purposes.

It is not intended to substitute for individualized medical advice, diagnosis, treatment, genetic counseling, legal advice, or other professional advice.

Always consult an appropriately qualified professional regarding questions specific to your circumstances.

22. Intellectual Property

Unless otherwise stated, the Website and its original content—including text, graphics, branding, logos, photographs, videos, layout, design, and other materials—are owned by or licensed to Twinkle Twinkle My Little Star, Inc. and are protected by applicable intellectual-property laws.

You may use the Website for personal, non-commercial purposes.

Without our permission, you may not reproduce, republish, distribute, sell, modify, scrape, exploit, or use substantial portions of our Website or proprietary content for commercial purposes except as permitted by law.

Third-party names, logos, trademarks, and content remain the property of their respective owners.

23. Acceptable Website Use

You agree not to:

  • Use the Website for unlawful or fraudulent purposes;
  • Attempt to gain unauthorized access to the Website or related systems;
  • Interfere with Website operation or security;
  • Introduce malware or harmful code;
  • Use automated systems to scrape or overload the Website in a manner that interferes with its operation;
  • Impersonate another person;
  • Submit knowingly false or misleading information; or
  • Use the Website in a manner that violates applicable law or the rights of others.

24. Third-Party Websites and Services

The Website may contain links to third-party booking systems, payment providers, laboratories, social-media platforms, maps, or other external services.

Third-party services are governed by their own terms and privacy policies.

We are not responsible for the availability, security, content, or independent practices of third-party websites or services except to the extent responsibility cannot lawfully be excluded.

25. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TWINKLE TWINKLE MY LITTLE STAR, INC. AND ITS OWNERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO YOUR USE OF THE WEBSITE OR SERVICES, EXCEPT WHERE SUCH LIABILITY CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be waived or limited under California or other applicable law.

Nothing in these Terms waives any non-waivable consumer, patient, or statutory right.

26. No Guarantee of Website Availability

We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.

We may modify, suspend, restrict, or discontinue portions of the Website for maintenance, security, operational, or other legitimate reasons.

27. Privacy

Our collection and use of personal information through the Website is described in our Privacy Policy.

By using the Website, you acknowledge that you have had an opportunity to review the Privacy Policy.

Additional privacy notices or authorizations may apply to particular healthcare, testing, laboratory, or other services.

28. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except where another law is required to apply.

Subject to any rights or procedures that cannot lawfully be waived, disputes concerning these Terms or the Website may be brought before courts of competent jurisdiction in Los Angeles County, California.

Nothing in this provision prevents either party from exercising rights or remedies available under applicable law.

29. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary.

The remaining provisions will continue in effect.

30. No Waiver

Our failure to enforce a provision of these Terms on one occasion does not constitute a waiver of that provision or our right to enforce it later.

31. Changes to These Terms

We may update these Terms periodically to reflect changes to our services, Website, policies, business practices, or applicable law.

When we make changes, we will update the “Last Updated” date at the top of this page.

Changes will apply prospectively from the effective date of the revised Terms except where otherwise required or permitted by law.

32. Contact Us

Questions regarding these Terms may be directed to:

Twinkle Twinkle My Little Star, Inc.
11600 W. Pico Blvd
Los Angeles, CA 90064
United States

Email: info@twinkletwinklemylittlestar.com
Phone: (310) 893-1749
Text: (818) 660-1701

Website: twinkletwinklemylittlestar.com

Effective Date: September 10, 2026
Last Updated: September 10, 2026